Customer Journey Map B0 (55" x 39") PVC (unbreakable) (EN)
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Why Customer Journey Map?
Customer Journey Map helps to visualize the customer experience and has become one of the favorite tools for design thinkers and marketeers. It can be used to examine existing experiences as well as to design new or potential future customer experiences.
How to use it?
You can "walk through" the customer experience. A journey map is structured as a sequence of steps. Write each step and experience on a Stattys Note or a sticky note. You could use it for different personas or just concentrate on your main targeted customer. You can use it as a story designed to provide you more insights about the customer's experience. It can be used as a high-level journey or as a more detailed map focusing on one step of a higher-level journey.
What is it?
It is a map to visualize the overall experience of a person (most often customer) over time. It can be about a purchase of a specific service, a physical or digital product, or a brand.
This Map has the size B0, i.e. 140 x 100 cm (55" x 39") and is practically unbreakable. This Customer Journey Map has been provided to us by cx/omni.
You can find more information at the cx/omni page or just by searching google for Customer Journey Map.
|Size||55" x 39" (140 x 100 cm )|
|Material||PVC 410 g/m²|
|Weight in kg||0.574|
|Delivery||We do our best to send within 0-2 days with DHL or Deutsche Post|
|VAT Number in EU||While completing your online order, please make sure you fill in your VAT number, if you have one and the delivery is to an EU-country outside Germany. Otherwise we have to incl. 19 % VAT on your invoice|
|Online offering||Our online offering is targeted for companies, registered business, freelancers and associations as well as authorities, schools and universities. German VAT added to all deliveries in Germany and EU deliveries without valid VAT number.|